Chavaka Mart Privacy Policy

Effective Date: September 20, 2026

Chavaka Mart ("we", "our", "us") operates the Chavaka Mart mobile application and related services.

This Privacy Policy explains how we collect, use, store, protect, and share information when you use the Chavaka Mart application.

By using Chavaka Mart, you agree to the practices described in this Privacy Policy.

1. Information We Collect

Depending on how you use the application, we may collect the following information:

Account Information

Delivery Information

To process and deliver orders, we may collect:

Location Information

If you grant location permission, Chavaka Mart may collect your device's location to:

You can deny or disable location permission through your device settings. Some location-dependent features may not function correctly without this permission.

Order and Transaction Information

We may collect information related to purchases, including:

Device and Technical Information

We may automatically receive certain technical information, including:

2. How We Use Information

We may use collected information to:

3. OTP and Authentication

Chavaka Mart may use mobile-number-based OTP authentication.

When you request an OTP, your mobile number may be shared with an authorized SMS or OTP service provider for the purpose of delivering and verifying the OTP.

OTP information is used for authentication and account security.

4. Camera and Photos

If the application provides features that require camera or photo access, the application may request camera or media/storage permissions.

Such access may be used to:

The application will request permission before accessing these resources where required by the operating system.

5. Sharing of Information

We may share information with trusted service providers when necessary to operate Chavaka Mart.

These providers may include services for:

We may also disclose information when required by law, regulation, legal process, or when necessary to protect the rights, safety, and security of our users and services.

We do not sell your personal information to third parties.

6. Backend and Data Storage

Chavaka Mart uses backend infrastructure hosted at:

https://cmart.recee.in

Information transmitted between the application and our backend may be used to provide account, order, delivery, and other application services.

We take reasonable technical and organizational measures to protect information against unauthorized access, alteration, disclosure, or destruction.

However, no internet-based service can guarantee absolute security.

7. Data Retention

We retain personal information only for as long as reasonably necessary to:

When information is no longer required, we may delete or anonymize it in accordance with our applicable data-retention practices.

8. Data Deletion

You may request deletion of your Chavaka Mart account and associated personal information by contacting us using the contact information provided below.

Certain information may need to be retained when required by law, for legitimate business purposes, fraud prevention, dispute resolution, or financial and accounting requirements.

9. Children's Privacy

Chavaka Mart is not intended for children under the age of 13.

We do not knowingly collect personal information from children under 13. If we become aware that such information has been collected without appropriate authorization, we will take reasonable steps to delete it.

10. Third-Party Services

Chavaka Mart may use third-party service providers to provide services such as:

These providers may process information according to their own privacy policies and applicable laws.

11. Security

We use reasonable security measures designed to protect user information.

Users should also protect their account credentials and OTPs and should not share authentication information with others.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

When changes are made, the updated policy will be published through the Chavaka Mart application or website and the effective date will be updated accordingly.

We encourage users to review this Privacy Policy periodically.

13. Contact Us

Chavaka Mart

Website: https://cmart.recee.in

Email: imrankhan.6596.ik@gmail.com

Location: Andhra Pradesh, India